Effective Date and Last Updated: November 3, 2026

This Privacy Policy ("Policy") describes how Andrew Robarge, doing business as Epic Property Group ("Epic Property Group," "we," "us," or "our"), collects, uses, discloses, retains and otherwise processes Personal Information in connection with the website located at www.epicpropertygroup.com and any page, form, widget or communication that links to this Policy (collectively, the "Site"), and in connection with our real estate brokerage services (together with the Site, the "Services"). Andrew Robarge is a California licensed real estate salesperson (DRE #01761507) whose license is held by Compass. Epic Property Group is a team name and not an independent brokerage.

This Policy is intended to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, and its implementing regulations (together, the "CCPA"); the California Online Privacy Protection Act ("CalOPPA"); California Civil Code Section 1798.83 ("Shine the Light"); and other applicable federal and state privacy laws. It serves as our Notice at Collection for California residents.

By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with it, please do not use the Site.

1. Definitions

"Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include deidentified or aggregate information, or publicly available information as defined by law.

"Sell," "Share," "Service Provider," "Contractor," "Third Party" and "Cross-Context Behavioral Advertising" have the meanings given in the CCPA.

2. Personal Information We Collect (Notice at Collection)

In the preceding twelve (12) months, we have collected the following categories of Personal Information. We do not collect more than is reasonably necessary and proportionate for the purposes disclosed below.

  • Identifiers (name, email, phone number, postal address, IP address, online identifiers, cookie and pixel IDs). Sold or Shared: online identifiers only are Shared for advertising (see Section 5). Retention: life of client relationship plus 3 years; cookie data up to 26 months.

  • Customer records (Cal. Civ. Code § 1798.80(e)) (name, address, phone number, and information in transaction documents you give us). Sold or Shared: No. Retention: at least 3 years after the transaction closes or terminates (Cal. Bus. & Prof. Code § 10148).

  • Commercial information (properties viewed, bought, sold or leased; price range; purchase and listing history). Sold or Shared: No. Retention: same as customer records.

  • Internet or other electronic network activity (pages viewed, links clicked, referring site, browser and device type, time on page). Sold or Shared: Yes, Shared for advertising. Retention: up to 26 months.

  • Geolocation data (approximate) (city or region derived from IP address; we do not collect precise geolocation). Sold or Shared: No. Retention: up to 26 months.

  • Inferences (home preferences and likely buying or selling interest drawn from the above). Sold or Shared: No. Retention: life of client relationship.

  • Sensitive Personal Information (only if you provide it in a transaction document, such as a government ID for identity verification required by escrow). Sold or Shared: No. Retention: as required by law and our brokerage.

We use Sensitive Personal Information only for purposes permitted by Cal. Code Regs. tit. 11, § 7027(m), and not to infer characteristics about you.

Sources. We collect Personal Information (a) directly from you; (b) automatically from your device through cookies, pixels and similar technologies; (c) from Compass and its affiliated tools, multiple listing services, public property records and other licensed agents; and (d) from social media and advertising platforms when you interact with our ads or pages. When you use our home value form, the property address you enter is saved as soon as you continue to the next step, even if you do not finish the form, so that we can prepare your valuation.

3. Business and Commercial Purposes for Processing

We collect, use and disclose Personal Information for the following business and commercial purposes:

  1. Responding to your inquiries and requests, including showings, home valuations and consultations;

  2. Providing real estate brokerage services, including negotiating, preparing and managing transactions;

  3. Sending listings, market reports and other communications you request or consent to receive;

  4. Operating, maintaining, analyzing and improving the Site and Services;

  5. Advertising and marketing, including measuring ad performance and Cross-Context Behavioral Advertising;

  6. Detecting security incidents and protecting against malicious, deceptive, fraudulent or illegal activity;

  7. Complying with legal, regulatory, licensing and brokerage recordkeeping obligations; and

  8. Establishing, exercising or defending legal claims.

We will not use Personal Information for purposes materially different from or incompatible with those above without providing notice and, where required, obtaining your consent.

4. Cookies, Pixels and Similar Technologies

The Site uses cookies, pixels, tags and similar technologies ("Cookies"). Some are strictly necessary for the Site to function; others are used for analytics and advertising. The third parties below place Cookies on the Site and collect data directly from your browser under their own privacy policies:

Meta Pixel. We use the Meta Pixel, a tool from Meta Platforms, Inc. (Facebook and Instagram). When you visit the Site, the Pixel sends Meta information such as your IP address, browser details, the pages you view and actions you take. Meta may match this with your Facebook or Instagram account. We use it to measure how our ads perform, to show our ads to people who have visited the Site, and to reach similar audiences. Meta's use of this data is governed by its Privacy Policy. You can control ads based on your activity in your Meta ad preferences, or opt out of interest-based ads from participating companies at optout.aboutads.info.

Your Cookie choices. You may accept or decline non-essential Cookies using the cookie banner and the "Cookie Preferences" button on the Site, block or delete Cookies through your browser settings, opt out of Google Analytics using Google's opt-out add-on, and adjust ad settings within your Meta, TikTok and Pinterest accounts. Closing or ignoring the banner is not consent; non-essential Cookies are placed only after you affirmatively accept. Blocking Cookies may affect Site functionality.

Global Privacy Control. We treat a Global Privacy Control ("GPC") or other legally recognized opt-out preference signal sent by your browser as a valid request to opt out of the Sale and Sharing of Personal Information associated with that browser and, if known, with you. Where required, we will display whether your opt-out preference signal has been honored.

Do Not Track (CalOPPA disclosure). Apart from GPC, the Site does not respond to browser "Do Not Track" signals, because no uniform standard for them has been adopted. Third parties may collect Personal Information about your online activities over time and across different websites when you use the Site.

5. Disclosure, Sale and Sharing of Personal Information

No sale for money. We do not sell Personal Information for monetary consideration, and we do not knowingly Sell or Share the Personal Information of consumers under sixteen (16) years of age.

Sharing for advertising. We make Identifiers (online identifiers only) and Internet or other electronic network activity available to Meta, Google, OpenAI, TikTok and Pinterest through Cookies for Cross-Context Behavioral Advertising and ad measurement. Under the CCPA, this may constitute "Sharing" and, in some interpretations, a "Sale." You may opt out as described in Section 8.

Disclosures for a business purpose. In the preceding twelve (12) months, we disclosed the following to these categories of recipients:

  • Compass, our brokerage, and its affiliates: identifiers; customer records; commercial information; Sensitive Personal Information in transaction files.

  • Service Providers and Contractors (website hosting, analytics, email, texting, CRM, transaction management and e-signature): identifiers; customer records; commercial information; internet activity.

  • Parties to your transaction, at your direction (lenders, escrow, title, inspectors, appraisers, cooperating agents, attorneys): identifiers; customer records; commercial information; Sensitive Personal Information as needed to close.

  • Multiple listing services and listing portals (for sellers, as authorized in your listing agreement): property information; seller name where required.

  • Government authorities and other parties, where required by law: any category, as legally required.

We require Service Providers and Contractors, by written contract, to use Personal Information only to provide services to us and as permitted by the CCPA. We may also disclose Personal Information to comply with law, subpoena or court order; to protect our rights, property or safety or that of others; or in connection with a merger, sale of assets, reorganization or similar transaction, subject to this Policy.

6. Text Messages, Calls and Email

By providing your mobile number and opting in, you consent to receive calls and text messages from us, which may be sent using automated technology, about your inquiry, showings, transactions and, if you separately agree, marketing. Consent is not a condition of purchasing any property or service. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time and HELP for help. Carriers are not liable for delayed or undelivered messages.

Mobile numbers and text-messaging opt-in data and consent are not shared with or sold to any third parties or affiliates for marketing or promotional purposes. This excludes Service Providers that deliver messages on our behalf.

You may unsubscribe from marketing emails through the link in any such email or by contacting us, consistent with the CAN-SPAM Act. We may continue to send transactional and relationship messages related to an active transaction.

7. Retention, Security, Minors and Third-Party Sites

Retention. We retain each category of Personal Information for the period stated in Section 2, or as long as reasonably necessary for the purposes disclosed, unless a longer period is required or permitted by law, including real estate recordkeeping requirements under Cal. Bus. & Prof. Code § 10148 and our brokerage's policies. We then delete or deidentify it.

Security. We maintain reasonable administrative, technical and physical safeguards appropriate to the nature of the Personal Information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Never send bank account numbers, wire instructions, Social Security numbers or other sensitive financial information through the Site, email or text. We will never change wire instructions by email; always verify wire instructions by phone with your escrow officer at a known number. We will notify affected individuals of a security breach as required by Cal. Civ. Code § 1798.82 and other applicable law.

Minors. The Site is not directed to children under sixteen (16), and we do not knowingly collect Personal Information from children under thirteen (13) in violation of the Children's Online Privacy Protection Act. If you believe we have collected such information, contact us and we will delete it.

Third-party sites. The Site contains links to and embedded content from third parties, including Compass, Zillow, YouTube and listing portals. We are not responsible for their privacy practices, and we encourage you to review their policies.

Location of processing. The Services are intended for users in the United States, and Personal Information is processed in the United States.

8. Your California Privacy Rights

If you are a California resident, you have the following rights, subject to verification and the exceptions permitted by law:

  • Right to Know and Access: the categories and specific pieces of Personal Information we collected about you; the categories of sources; our business or commercial purposes; and the categories of Third Parties to whom we disclosed, Sold or Shared it.

  • Right to Delete Personal Information we collected from you.

  • Right to Correct inaccurate Personal Information.

  • Right to Opt Out of Sale and Sharing, including for Cross-Context Behavioral Advertising.

  • Right to Limit the use and disclosure of Sensitive Personal Information. We do not use or disclose Sensitive Personal Information for purposes that give rise to this right.

  • Right to Non-Discrimination: we will not deny services, charge different prices or provide a different quality of service because you exercised your rights. We do not offer financial incentives in exchange for Personal Information.

Do Not Sell or Share My Personal Information. You may opt out of the Sale and Sharing of your Personal Information by (a) clicking "Decline all" in the cookie banner or in "Cookie Preferences" on the Site, which turns off advertising and analytics Cookies in that browser; (b) enabling GPC in your browser; or (c) emailing andrew@epicpropertygroup.com with the subject line "Do Not Sell or Share" or calling (323) 990-7653. Opting out requires no more steps than opting in, and we do not require you to create an account.

How to submit other requests. Email andrew@epicpropertygroup.com or call (323) 990-7653. We will confirm receipt within ten (10) business days and respond within forty-five (45) calendar days. We may extend this period by up to another forty-five (45) days where reasonably necessary, with notice to you. We will verify your identity by matching information you provide against information we hold; we may ask for more information where needed. Responses to Right to Know requests cover information collected on or after January 1, 2022, unless doing so is impossible or would involve disproportionate effort.

Authorized agents. You may designate an authorized agent to submit a request. We may require signed written permission from you and may ask you to verify your identity directly with us.

Shine the Light. Under Cal. Civ. Code § 1798.83, California residents may request, once per calendar year, information about Personal Information disclosed to third parties for their own direct marketing purposes. We do not disclose Personal Information to third parties for their own direct marketing purposes.

9. Residents of Other States

Residents of states with comprehensive consumer privacy laws may have rights similar to those above, including rights to access, correct, delete and obtain a portable copy of Personal Information, and to opt out of targeted advertising, sale and profiling. To exercise these rights, contact us as described in Section 11. If we deny your request, you may appeal by replying to our decision with the subject line "Privacy Appeal." We will respond to appeals within the time required by law. If you are not satisfied, you may contact your state Attorney General.

10. Changes to This Policy

We may update this Policy from time to time, and we review it at least once every twelve (12) months. The "Last Updated" date above reflects the most recent revision. If we make material changes, we will post the updated Policy on this page and, where required by law, provide additional notice or obtain your consent. Changes apply only to Personal Information collected after the effective date of the revised Policy, unless you consent otherwise.

11. Contact Us

For questions about this Policy, or to exercise your privacy rights, contact:

Andrew Robarge, Epic Property Group | Compass
California DRE #01761507
Email: andrew@epicpropertygroup.com
Phone: (323) 990-7653
Mailing address: 9454 Wilshire Blvd., Suite 400, Beverly Hills, CA 90212